{"id":19,"date":"2007-02-13T07:06:00","date_gmt":"2007-02-13T12:06:00","guid":{"rendered":"http:\/\/smritiweb.com\/navin\/technology\/virtualization-for-bpos"},"modified":"2007-02-13T07:06:00","modified_gmt":"2007-02-13T12:06:00","slug":"virtualization-for-bpos","status":"publish","type":"post","link":"https:\/\/smritiweb.com\/navin\/technology\/virtualization-for-bpos","title":{"rendered":"Virtualization for BPOs?"},"content":{"rendered":"<p><a href=\"http:\/\/liveops.com\">LiveOps<\/a> is a very interesting start-up which is essentially virtualizing call centers.  This is the description of LiveOps from <a href=\"http:\/\/www.techcrunch.com\/2007\/02\/12\/4875\/\">Techcrunch<\/a>:<\/p>\n<p>\n<span style=\"font-style: italic;\">Palo Alto based LiveOps offers web based management of more than 10,000 home based telephone workers. Here\u00e2\u20ac\u2122s what makes them interesting: their service operates as a performance based auction, routing incoming calls to the best performing worker available. Top workers participate in IM communities to discuss methods of increasing productivity and solving problems. I like seeing the web make work more interesting and perhaps services like this will help decrease the drudgery of call-center work. At the very least, it will likely make the business more efficient. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>LiveOps is a very interesting start-up which is essentially virtualizing call centers. This is the description of LiveOps from Techcrunch: Palo Alto based LiveOps offers web based management of more than 10,000 home based telephone workers. Here\u00e2\u20ac\u2122s what makes them interesting: their service operates as a performance based auction, routing incoming calls to the best &hellip; <a href=\"https:\/\/smritiweb.com\/navin\/technology\/virtualization-for-bpos\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Virtualization for BPOs?<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[7],"tags":[],"_links":{"self":[{"href":"https:\/\/smritiweb.com\/navin\/wp-json\/wp\/v2\/posts\/19"}],"collection":[{"href":"https:\/\/smritiweb.com\/navin\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/smritiweb.com\/navin\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/smritiweb.com\/navin\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smritiweb.com\/navin\/wp-json\/wp\/v2\/comments?post=19"}],"version-history":[{"count":0,"href":"https:\/\/smritiweb.com\/navin\/wp-json\/wp\/v2\/posts\/19\/revisions"}],"wp:attachment":[{"href":"https:\/\/smritiweb.com\/navin\/wp-json\/wp\/v2\/media?parent=19"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smritiweb.com\/navin\/wp-json\/wp\/v2\/categories?post=19"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smritiweb.com\/navin\/wp-json\/wp\/v2\/tags?post=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}